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Privacy Policy

Last updated: June 2025

1. Data Controller

GlowVault is the data controller for personal information collected on this website. Contact: support@glowvault.store

2. Data We Collect

When you use our website and place orders, we may collect:

  • Full name
  • Email address
  • Shipping address
  • Browsing data (pages visited, session duration, device type)
  • Payment information (processed exclusively by Stripe — we never access your card details)

3. How We Use Your Data

Your data is collected to:

  • Process and ship your orders
  • Send order confirmations and shipping updates
  • Improve our website and services (anonymized analytics via Vercel Analytics)
  • Comply with legal obligations

4. Legal Basis

We process your data based on: contract performance (orders), legitimate interest (website improvement), and your consent (marketing communications).

5. Data Retention

Your order data is retained for 3 years from your last purchase, in accordance with applicable accounting and tax obligations.

6. Data Sharing

Your data may be shared with:

  • Stripe — secure payment processing
  • Vercel — website hosting and anonymized analytics
  • Carriers — to deliver your orders

We never sell your personal data to third parties.

7. Your Rights

You have the following rights regarding your personal data:

  • Right of access — obtain a copy of your data
  • Right of rectification — correct inaccurate data
  • Right of erasure — request deletion of your data
  • Right of portability — receive your data in a structured format
  • Right of objection — object to the processing of your data

To exercise these rights, contact us at: support@glowvault.store

8. Cookies

This website uses essential technical cookies required for cart functionality, as well as Vercel Analytics which collects anonymized and aggregated browsing data (no third-party tracking cookies).

No advertising or profiling cookies are used on this website.

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access. Payments are encrypted via TLS and processed by Stripe (PCI DSS Level 1 certified).